Healthcare IT
Epic Application Analyst
Professional summary
Healthcare IT analyst experienced in clinical workflow support, application configuration, issue triage, testing, and go-live readiness for care teams.
Core skills
- Clinical workflows
- Application support
- Testing
- Go-live coordination
Experience
- Supported clinical users through workflow questions, access issues, and application incidents while maintaining clear ticket notes and priority updates.
- Validated build changes through test scripts, user scenarios, and defect tracking before release windows.
- Coordinated go-live support coverage and escalated workflow blockers to analysts, trainers, and operational leaders.
Tools
Epic · ServiceNow · Excel · Visio